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Service areas

Plumbing across the
North Shore and beyond.

Prosafe is based in North Vancouver and works across the North Shore, Metro Vancouver, the Fraser Valley and the Sea-to-Sky corridor, Monday to Friday, 8 a.m. to 5 p.m.

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City by city

Every municipality has its own rules.

Permits, backflow testing, water meters and who owns which pipe change from one municipality to the next. Each city page explains the local rules in plain language, with links to the official sources.

Lower Lonsdale towers in North Vancouver with the snow-capped North Shore mountains behind

North Vancouver

Our home base, and two municipalities in one: the City, mostly apartments and about half strata, and the District, where about half the homes are houses. Each has its own permits, backflow rules and water bylaw, and the District requires a pressure regulator where street pressure reaches 75 psi.

Photo: GoToVan, CC BY 2.0Plumbing in North Vancouver
Point Atkinson Lighthouse in Lighthouse Park, West Vancouver

West Vancouver

A District with its own water from Eagle Lake and Montizambert Creek, fully metered since 2007 and 2008, so a leak on your service line shows up on the bill. A higher share of single-detached houses and of 1980s homes than its neighbours.

Photo: Jonathan Pope, CC BY 2.0Plumbing in West Vancouver
False Creek in Vancouver, with towers along the water and an Aquabus ferry

Vancouver

Backflow tests filed online within 15 days, a City goal of a water meter on every home by 2040, and more than 83,000 homes built between 1981 and 2000. Served from our North Vancouver base, with no office in the city.

Photo: Bernard Spragg, CC0Plumbing in Vancouver
Deer Lake in Burnaby seen from above, with Metrotown and the mountains behind

Burnaby

A strata city with its own backflow permit since November 2024 and its own gas permits, where mandatory water meters started going in at homes in June 2026.

Photo: Northwest, CC BY 4.0Plumbing in Burnaby
Lafarge Lake in Coquitlam with the Town Centre towers behind

Coquitlam

Westwood Plateau began in the late 1980s, and River Springs and Oxford Heights were built in the 1980s and 90s. The owner's water line starts at the curb stop, and meters are optional, with metered billing from 2027.

Photo: Greg Salter, CC BY 2.5Plumbing in Coquitlam
The Pitt River Bridge at Port Coquitlam over the river

Port Coquitlam

The City requires a pressure regulator and strainer on every water service, and four in ten homes were built between 1981 and 2000, the highest share of any city on our service area pages.

Photo: Dllu, CC BY-SA 4.0Plumbing in Port Coquitlam
The pier at Rocky Point Park in Port Moody, with the mountains across the inlet

Port Moody

A hillside city with more townhouses than its neighbours, and 9 pressure zones. Larger strata and commercial buildings file their yearly backflow tests through BSI Online within 30 days.

Photo: Eviatar Bach, CC BY-SA 3.0Plumbing in Port Moody
We also work in New Westminster, Richmond, Delta, Surrey, White Rock, Langley, Maple Ridge, Pitt Meadows, Abbotsford, Mission, Chilliwack, Squamish, Whistler, Pemberton. Not sure if we reach your area? Ask us, it is free.
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